MEPCO MIS – Online Management Information System 2025

MEPCO, or the Multan Electric Power Company, diligently provides electricity distribution and supply services to several districts in Punjab and Sindh. These districts include Multan, Vehari, Khanewal, Sahiwal, Bahawalpur, Rahim Yar Khan, and Dera Ghazi Khan1. Their commitment to organized service delivery ensures that consumers can effectively enjoy uninterrupted electricity services.

At the heart of MEPCO’s efficient operations lies its Management Information System (MIS). This well-structured information network system meticulously records details of all consumers. If you’re curious about a specific user’s history with MEPCO—whether they’ve enjoyed services or have pending charges—the MIS system is an invaluable resource. It also serves as a powerful tool for identifying defaulters.

MEPCO’s dedicated team, comprising highly skilled administrative staff and line managers, exclusively manages this system. Their expertise ensures smooth operations and reliable service delivery to consumers.

MEPCO Online MIS is a user-friendly, dependable, and robust web-based portal designed for consumer convenience. As part of the Multan Electric Power Company (MEPCO), it serves over 13 million Pakistanis by providing easy access to their electricity accounts. MEPCO operates in 13 districts across South Punjab as a publicly limited company

In 2016, the Multan Electric Power Company (MEPCO) introduced its groundbreaking online Management Information System (MIS) to handle the high volume of customer management. The MEPCO MIS system effectively stores customer details and streamlines the viewing and management of routine issues.

The system encompasses various features, including complaint details, court histories, pending recovery information, new applications, and billing corrections. Over the years, MEPCO has continuously improved the system, and by 2025, it stands as a comprehensive and efficient platform, simplifying processes for both MEPCO and its customers. With MEPCO MIS, people no longer need to navigate a steep mountain of administrative tasks—it’s all at their fingertips.

1. Visit the Official Website: Go to the MEPCO website.
2. Employee Corner: From the left sidebar menu, select Employee Corner.
3. MIS System: Click on “MIS System.” This will take you to the MEPCO MIS system.
4. Login: Enter your username and password to access the system.

Alternatively, you can directly access the MIS system by typing “MIS MEPCO” in the Google search bar or opening the website link here. 

The MEPCO Management Information System (MIS) streamlines the process of handling customer complaints by providing an online platform. Customers can log in to their accounts, submit complaints, and track their progress. The system ensures timely updates on complaint resolution, enhancing overall customer satisfaction

The MEPCO Multan MIS portal offers a straightforward way for authorized employees to manage customer data. These employees are responsible for maintaining the system and ensuring its smooth operation. By using this portal, customer care can promptly address queries and electricity-related issues, providing solutions within 24 hours.

Key Features of the MEPCO Management Information System (MIS)

The MEPCO MIS system offers several essential features that enhance consumer experience and streamline operations. Users with authorized web portal access can explore these functionalities to address consumer issues effectively:

1. Billing Details: The system provides comprehensive billing information, allowing consumers to track their usage, view invoices, and manage payments conveniently.
2. Account Information: Consumers can access their account details, including account balances, payment history, and tariff information, through the MEPCO MIS system.
3. Complaint Management System: The MIS includes a robust complaint management module. Consumers can submit complaints, track their status, and receive timely updates on resolution progress.
4. MEPCO Web-portal Access: Authorized users can log in to the web portal to access personalized services. This feature ensures transparency and facilitates communication between consumers and the utility company.
5. Online Payments: The system supports online payment options, allowing consumers to settle bills securely without visiting physical offices.
6. 24/7 Services: Consumers can interact with the system anytime, as it operates round the clock. Whether it’s checking account details or reporting an issue, the MEPCO MIS system is accessible at all times.

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