MEPCO New Electricity Connection – MEPCO Meter Replacement

If you’re looking to get a new electricity connection from MEPCO, the process has become more convenient than ever. You have two options

1. Visit the Nearest Office:
   • Head to your nearest MEPCO office.
   • Obtain an application form there.
   • Fill out the form, providing details about the type of electricity connection you need.
   • Attach scanned copies of relevant documents (such as proof of ownership, applicant’s CNIC, etc.).
   • Submit the completed application form.
2. Apply Online:
   • Visit the MEPCO website.
   • Fill out the online application form, selecting “MEPCO” as the distribution company.
   • Upload the necessary documents.
   • Submit the application.

Once your application is submitted, MEPCO will verify the documents and issue a demand notice. You’ll need to pay the specified fee at a designated bank. After payment verification, your meter connection will be installed.

For specific timeframes based on connection category, here’s an estimate:

Category 1 (Up to 15 kW)

• Submit the application and receive a seniority number: 1 day.
• Site visit by MEPCO officer: 3 days.
• Cost estimation and issuance of demand notice: 2 days.
• Payment and submission of wiring test report: 7 days.
• Installation of meter connection: As per seniority list

1. Visit the MEPCO Website:
   • Go to the MEPCO website and download the new connection application form.
2. Submit Required Documents:
   • Scan and upload the following documents:
     • Proof of ownership (applicant’s ownership proof document).
     • Undertaking by the applicant (letter of concern).
     • Power of attorney (if there are multiple owners).
     • No Objection Certificate (NOC) if you’re a tenant.
     • Attested copy of the applicant’s CNIC.
3. Submit the Application:
   • Fill out the online application form and submit it.
4. Receive the Demand Notice:
   • After verifying your application and documents, MEPCO will send you a demand notice specifying the fees.
5. Make the Payment:
   • Pay the demand notice fee at the designated bank.
6. Submit Proof of Payment:
   • Provide a copy of the paid demand notice to the relevant MEPCO office.
7. Connection Installation:
   • Once payment is verified, your meter connection will be installed.

Applying for a New Electricity Connection with MEPCO: A Step-by-Step Guide

If you’re interested in getting a new electricity connection, follow these steps to ensure a smooth process:

1. Attach Witnesses’ CNIC Copies (For Dual-Phase Applications)
   • If you’re applying for a dual-phase connection, make sure to attach copies of two witnesses’ Computerized National Identity Cards (CNICs). Failure to do so may result in your application being ignored.
2. Submit the Tariff Copy
   • As a consumer, you need to provide a tariff copy that has been properly signed.
3. Complete the Application Form
   • Fill out the application form with accurate information.
   • Attach all the required documents along with the form.
4. Keep a Copy of Your Application
   • After submitting the application, remember to keep a copy for your records.
5. Visit the MEPCO Concerned Office
   • Take the printed application form and the attested documents to the relevant MEPCO office.
   • The staff will verify your documents.
6. Receive the Demand Notice
   • Once your documents are verified, you’ll receive a demand notice shortly.
   • This notice outlines the charges for the new connection.
7. Pay the Demand Notice
   • Visit the designated bank and pay the charges mentioned in the demand notice.
8. Submit Proof of Payment
   • It’s essential to submit a copy of the paid demand notice to the MEPCO office.
9. Meter Connection Verification
   • The process of installing your new meter connection will begin after verifying the demand notice.
10. Check Your Application Status
    • You have two options to check your application status:
      • Customer Care Contacts: Get in touch with MEPCO’s customer care for updates.

Online Tracking: Visit the MEPCO website and enter your tracking ID or CNIC to see the status of your connection.

The time it takes to acquire a new MEPCO meter connection depends on the connection category, which primarily relies on load requirements. There are three main categories for MEPCO meter installations, each with its estimated installation time:

1. Category 1 (Up to 15 kW): Approximately 30 days.
2. Category 2 (16 to 70 kW / 400 volts): Up to 44 days.
3. Category 3 (71 to 500 kW / 400 volts): Up to 73 days.

Up to 16-70: Category-II

“In the case of Category II connections, the installation process is similar to that of Category I. However, due to technical complexities, the estimated installation time for Category II can be longer—up to 44 days.”

Up to 71-500 kW: Category – III

“The process for category-III is similar to other categories. The key distinction lies in the installation time for a new meter connection. From the moment of application submission, the estimated time for category-III installations is up to 73 days.

If you’re considering getting a residential electricity meter connection, the required documents are similar to what we discussed earlier. However, for commercial or industrial meter connections, there are additional documents needed, along with attested copies of your CNIC (Computerized National Identity Card), NOC (No Objection Certificate), and power of attorney documents. Here’s a breakdown of the necessary documents:

1. Incorporation Certificate (for Private Limited or Limited Companies): If you’re applying on behalf of a private limited or limited company, you’ll need a copy of the incorporation certificate.
2. Location Map: Provide a map indicating the location where you require the meter connection.
3. Charge Creation Certificate: This certificate is issued by the Securities & Exchange Commission of Pakistan (SECP).

If you encounter any issues with your MEPCO meter, don’t hesitate to contact customer care immediately. As a MEPCO consumer, you have the right to register complaints, request new meter connections, and receive prompt support. MEPCO facilitates consumers who wish to apply for new meter connections. Keep in mind that the charges for MEPCO meter replacement are not fixed; they vary based on the specific circumstances and reasons for the alteration.

The MEPCO consumer manual outlines several reasons for meter replacement, including disconnection problems, theft, load extension, and changes in connection location. To proceed, start by downloading the MEPCO meter replacement application form from the official MEPCO website. Fill out the form, providing all the necessary details and specifying the reason for the replacement. The WAPDA Pakistan team will then assess the situation, either by checking the consumer’s status through MEPCO MIS or by conducting an on-site visit.

“After conducting a thorough analysis, the replacement charges for MEPCO meters will be determined by NEPRA, which is responsible for setting the fees for new meter connections. Additionally, other calculations will be followed to address consumer issues.

Before filling out the form for a new connection, make sure to register a complaint for replacement. You can conveniently resolve your queries using MEPCO’s online system or visit the nearest office for further guidance.

Obtaining a new electricity connection from MEPCO is a straightforward process. Whether you choose to visit the nearest office or apply online, the steps are designed to be convenient for consumers. Here’s how it works:

1. Online Application Form: You can start by filling out the online application form. Make sure to provide accurate information.
2. Gather and Upload Documents: Collect the necessary documents, including:
   • Proof of ownership
   • Undertaking by the applicant
   • Power of attorney (if there are multiple owners)
   • No Objection Certificate (NOC) for tenants
   • Attested copy of your CNIC
   • Attested copies of CNICs for two witnesses (not required for single-phase connections)
   • A copy of the relevant tariff agreement, duly signed by you
3. Submit the Application: Once you’ve filled out the form and uploaded the documents, submit the application.
4. Demand Notice: After verifying your documents, MEPCO will issuea demand notice. You’ll need to pay the specified fee at a designated bank.
5. Payment Verification: Submit a copy of the paid demand notice to the relevant MEPCO office. The meter connection will be installed once payment verification is complete.
6. Application Status: If you want to check the status of your application, visit the nearest office or call the helpline.